Actualidad laboral sobre la crisis del Coronavirus AQUÍ

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Recursos humanos. Resiliencia organizativa: la fuerza de la compasión y el altruismo

Este trabajo ha sido finalista del Premio Estudios Financieros 2021 en la modalidad de Recursos humanos.

Recientemente se ha expuesto la necesidad de un cambio de paradigma en las ciencias organizacionales que incluye un cambio de egocentrismo a la interconexión. Este nuevo paradigma de gestión emergente y con carácter humanista considera que las personas integrantes de la organización no solo están motivadas por el interés propio, sino también por valores centrados en terceros, como el altruismo y la compasión por los/las demás. Esta propuesta alternativa plantea la necesidad de una perspectiva más humanista para la gestión empresarial. Con base en este enfoque, en este estudio exploramos las consecuencias de la compasión y el altruismo en el lugar de trabajo para promover el desempeño de la empresa, utilizando la resiliencia organizativa como una variable mediadora. Con este fin, aplicamos un modelo de ecuación estructural a una muestra de empresas altamente innovadoras de diferentes sectores. Los resultados confirman que sentir el sufrimiento de los otros/as conlleva a un clima laboral basado en el altruismo. Y este clima hace que la fuerza laboral sea más resiliente a los cambios, lo que aumenta el rendimiento de la empresa. Por lo tanto, este estudio supone un avance en la literatura al descubrir algunos beneficios de promover la compasión y el altruismo en las organizaciones.

Palabras clave: compasión; altruismo; resiliencia organizativa; desempeño organizacional.

Zina Barghouti Abrini
Investigadora predoctoral. Departamento de Administración de Empresas y Marketing.
Universidad Jaume I

Jacob Guinot Reinders
Contratado doctor. Departamento de Administración de Empresas y Marketing.
Universidad Jaume I

Ricardo Chiva Gómez
Catedrático de Organización de Empresas. Departamento de Administración de Empresas y Marketing.
Universidad Jaume I

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RTSS. CEF. NÚM. 466 (enero-febrero 2022)

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